Mazda has issued a recall for a small number of 2024 and 2025 model year vehicles due to a faulty forward sensing camera. This malfunction can prevent the automatic emergency braking system and lane keep assist from functioning correctly. Additionally, it can also hinder the automatic high-beam control feature. The affected vehicles include the Mazda3, CX-30, and CX-50.
Mazda has identified the root cause of the problem to be a software issue within the forward sensing camera. The company has implemented measures to prevent similar issues from occurring in the future, including enhanced software testing and quality control procedures.
Mazda has contacted customers with affected vehicles to schedule a free inspection and replacement of the faulty camera. The replacement camera will have updated software to address the issue and ensure the proper functioning of the safety features.
Mazda recommends that owners of affected vehicles follow the instructions provided by the company and schedule an appointment with their dealership as soon as possible. The replacement process is expected to take a short amount of time.
Mazda apologizes for any inconvenience caused by this recall and is committed to ensuring the safety of its customers. The company will continue to monitor the situation and take any necessary actions to address any additional concerns. The Mazda3, CX-30, and CX-50 models produced at MMVO and MTMUS after July 23, 2024, are affected by a recall due to faulty camera software.
This recall affects 672 vehicles, including 142 Mazda3s, 528 CX-30s, and 2 CX-50s. These models share a common platform, with the CX-30 and CX-50 using a torsion-beam rear suspension instead of the multi-link setup found in the Mazda3. While the torsion beam is more robust and offers better trunk space, it compromises handling.
Dealers have been informed of the recall and will guide affected owners. Owners can check their vehicle’s VIN on Mazda’s website to see if it is included in the recall. Mazda3 and CX-30 models start with a “3,” while CX-50 models always start with a “7.”
The faulty camera software in question has been identified as a potential safety hazard, as it could lead to compromised visibility and reduced driver awareness. Mazda has taken immediate steps to address the issue, including halting production of affected models and issuing a voluntary recall.
Dealers will be responsible for inspecting and repairing affected vehicles at no cost to the owner. The repair process will involve updating the camera software to a corrected version. Mazda has also established a hotline for owners to contact with any questions or concerns related to the recall.
In addition to the recall, Mazda is conducting a thorough investigation into the root cause of the software defect. This investigation will help prevent similar issues from occurring in the future. Mazda remains committed to ensuring the safety and satisfaction of its customers, and will continue to take proactive measures to address any concerns that may arise.
