Dustin, a seasoned tow truck driver, was tasked with a unique challenge: retrieving a brand-new, unattended GMC Sierra from an RV park. The vehicle, still sporting temporary paper tags, was unresponsive, its screens dark and its steering wheel locked.
Initial suspicions pointed towards a common culprit in newer Sierra models: a faulty fuel pump module. However, the lack of any response from the vehicle suggested a deeper issue, perhaps a software glitch that had completely immobilized the truck.
With the owner unreachable and the vehicle’s systems seemingly frozen, Dustin faced a perplexing task, one that would require more than just brute force and a tow truck.
Despite its impressive specs a 310-horsepower 2.7 liter turbo engine and a bold Volcanic Red Tintcoat paint job this brand new GMC Sierra wasn’t going anywhere under its power.
Stuck on the lot, the truck awaited Dustin, a tow truck driver who seemed to be collecting a concerning number of brand-new vehicles lately.
Just a week prior, he’d delivered a Jeep Cherokee to the dealership it came from, the SUV fresh off the owner’s driveway but riddled with electrical problems. Here was again, facing a similar situation with a truck that couldn’t even be steered into the transport trailer.