With car prices and repair costs on the rise, driving a reliable vehicle is more crucial than ever. While used cars can offer great value compared to new ones, not all models age well.
Purchasing an unreliable used car or SUV can result in frequent breakdowns, unexpected expenses, and frustrating inconveniences that make ownership a hassle. To avoid such pitfalls, buyers must carefully consider reliability before making a purchase.
To assist consumers in making informed choices, a list of the most unreliable used cars and SUVs has been compiled using J.D. Power’s predicted reliability scores.
These ratings are based on three years of data covering initial quality and dependability, with scores ranging from “Best” (91-100) to “Fair” (0-69).
Whether looking for a dependable SUV or a durable sedan, this guide highlights vehicles to avoid. The list is continuously updated with the latest data, so scores may differ from previous reviews.
1. 2019 Jaguar I-Pace
The 2019 Jaguar I-Pace impresses with its swift acceleration, luxurious interior, and solid electric range, making it a strong contender among premium EVs. However, its poor predicted reliability score (64/100) undermines its appeal.
The infotainment system is sluggish and unintuitive, adding to driver frustration, and concerns about potential breakdowns make it a risky choice despite its innovation and style.
2. 2020 Toyota Prius
The 2020 Toyota Prius remains a top choice for fuel efficiency, offering excellent gas mileage, ample cargo space, and comfortable seating for commuters. However, its lower-than-expected predicted reliability score (64/100) raises concerns for a model typically known for dependability.
Additionally, its subpar cabin materials may disappoint buyers expecting a more refined interior. While still a practical hybrid, the Prius faces growing competition in the evolving market.
3. 2020 Toyota Prius Prime
The 2020 Toyota Prius Prime offers eco-conscious drivers a plug-in hybrid option with 25 miles of electric range, though battery degradation may reduce this over time.
Its spacious seating and smooth ride make it comfortable for commutes and long trips, but a frustrating infotainment system and sluggish acceleration detract from the experience.
With a below-average predicted reliability score (64/100), concerns about long-term dependability further dampen its appeal despite its strong efficiency and environmental benefits.
4. 2021 Audi Q5
The 2021 Audi Q5 impresses with its refined interior, composed driving dynamics, and advanced technology, striking a balance between luxury and practicality.
However, its complex infotainment system can be challenging to use, and a below-average predicted reliability score (63/100) raises concerns about long-term dependability. While it excels in comfort and performance, these drawbacks may give potential buyers pause.
5. 2021 Chrysler Pacifica
The 2021 Chrysler Pacifica stands out with its spacious, family-friendly interior, smooth ride, and intuitive infotainment system, making it a strong choice for large families.
However, its below-average predicted reliability score (63/100) raises concerns for long-term ownership, and its driving dynamics are less refined than some rivals. While it excels in versatility and technology, these drawbacks may lead some buyers to consider other options.
6. 2021 Chrysler Pacifica Hybrid
The 2021 Chrysler Pacifica Hybrid offers a unique plug-in hybrid option with a 32-mile electric range, combining efficiency with a spacious and upscale cabin ideal for eco-conscious families.
However, its battery pack reduces cargo space, making it less practical than the standard Pacifica, and its below-average predicted reliability score (63/100) raises concerns about long-term durability. While it delivers a comfortable ride and fuel savings, these drawbacks may deter some buyers.
7. 2016 Fiat 500X
The 2016 Fiat 500X stands out with its bold Italian styling, agile handling, and user-friendly infotainment system, making it a great choice for city driving.
However, its cramped rear seats limit passenger comfort, and a below-average predicted reliability score (62/100) raises concerns about long-term dependability. While it offers a fun and stylish ride, it may not be the most practical option for those with a busy lifestyle.
Also Read: Top 10 Automakers with the Most Vehicle Recalls in 2024 and the Safety Issues Behind Them
8. 2021 Audi e-tron
The 2021 Audi e-tron offers a smooth, quiet ride with luxurious materials, modern styling, and advanced technology, making it an appealing choice for EV newcomers. However, its below-average predicted reliability score (62/100) raises concerns, and its battery range falls short of some rivals, limiting long-distance practicality.
Additionally, the rear seats are less spacious than those of competitors. While the e-tron excels in comfort and innovation, buyers seeking greater reliability and versatility may find better options in the luxury EV market.
9. 2017 Volvo XC90
The 2017 Volvo XC90 blends Scandinavian elegance with a spacious, high-end cabin and top-tier safety features, making it a strong contender in the luxury midsize SUV segment. However, its complicated infotainment system can be frustrating, and a low predicted reliability score (61/100) raises concerns about long-term durability.
While the XC90 offers a refined and family-friendly driving experience, those prioritizing ease of use and dependable performance may find better options in the competitive luxury SUV market.
10. 2021 Toyota Supra
The 2021 Toyota Supra delivers thrilling performance with sharp handling, rapid acceleration, and a stylish, upscale interior. However, its focus on athleticism comes at the cost of practicality, with limited cargo space and a tight cabin.
Additionally, its low predicted reliability rating may surprise Toyota loyalists, though its shared components with the BMW Z4 explain this. While the Supra excels in driving excitement, those seeking a balance of performance and versatility may find better options elsewhere.
11. 2017 Infiniti QX30
The 2017 Infiniti QX30 blends luxury and agility with its elegant design, plush interior, and nimble handling, offering a refined driving experience. However, its limited rear seating and cargo space may disappoint those needing more practicality.
While it appeals to buyers who prioritize style and performance in a compact package, those requiring more room may find better options in the luxury subcompact SUV segment.
12. 2018 Infiniti QX30
The 2018 Infiniti QX30 impresses with its sophisticated design, premium interior, and agile handling, making it a strong contender in the subcompact luxury SUV segment. However, its limited cargo space and cramped rear seating may be a drawback for those needing more practicality.
With a below-average predicted reliability score (59/100), long-term dependability is also a concern. While its stylish looks and nimble performance appeal to city drivers, buyers seeking more space and reliability may find better options.
When shopping for a used vehicle, reliability is a key factor that can significantly impact ownership costs and overall satisfaction. While many used cars and SUVs offer great value, some models come with potential risks due to frequent repairs and maintenance issues.
By considering predicted reliability scores and thoroughly researching your options, you can make a more informed decision and avoid costly surprises. Whether prioritizing efficiency, performance, or practicality, choosing a dependable vehicle ensures a smoother and more enjoyable driving experience.
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