Long-time Android Auto users may encounter a new error that Google is now addressing. Common issues in the Android Auto realm often involve smartphone-to-head unit connectivity problems or voice command errors. Users also report GPS tracking loss or navigation configuration issues with apps like Google Maps and Waze.
A recent problem surfaced in late February on Google’s forums. Android Auto causes the screen to freeze when connected to the car’s receiver, rendering it unresponsive during driving.
Some users experience intermittent app launches, with Android Auto loading but remaining unresponsive for several minutes. Despite the interface appearing, interaction with apps is impossible due to the unresponsive touchscreen.
Initial reports on Google’s forums date back to February 23, with subsequent confirmations from other users. The issue seems prevalent on the Xiaomi Poco X6, suggesting a compatibility glitch between the phone’s software and Android Auto.
Some users report older phones working correctly with Android Auto, indicating a potential compatibility issue with newer devices.
There’s currently no workaround for the problem, and standard fixes like clearing the cache, downgrading the app, or changing cables don’t resolve it.
Google is investigating the error, but a frozen touchscreen leaves users with limited options, such as relying on Bluetooth for calls and music while navigating solely on the mobile device.
It’s uncertain if upgrading to Android Auto wireless resolves the issue. Users with wireless adapters like Motorola’s MA1 and AAWireless may attempt to connect their phones to mitigate problems. Users experiencing the same issue are encouraged to share any fixes they discover, facilitating support for affected users.