8 Repairs No Independent Shop Can Finish Anymore

A car windshield is highlighted with light sensor and camera system for ADAS System

Modern vehicles have changed from simple mechanical machines into highly connected systems filled with computers, sensors, software, and advanced safety technology. Many independent repair shops still provide excellent service for traditional maintenance and mechanical problems,…

Ford Just Posted Its Best Reliability Showing in 15 Years as Consumer Reports Moves the Brand Forward

bright red Ford F-350 pickup truck driving on a paved highway

Ford has reached a significant milestone as recent reliability results from Consumer Reports indicate a major improvement in the brand’s vehicle dependability. After years of mixed feedback from owners and industry observers, Ford’s latest performance…

Tesla Becomes America’s Most-Improved Brand as Model Y and Model 3 Reach New Consumer Reports Heights

A blue Tesla Model Y speeding on a hilly highway

Tesla has achieved a major improvement in brand perception as its Model Y and Model 3 vehicles addressed several past concerns related to build quality, reliability, and ownership experience. Consumer Reports recognized Tesla as the…

Total Loss Claims Reach Record Levels as Rising Repair Costs Change the Auto Insurance Industry

smiling man in a white shirt sits in a car looking at his smartphone

The auto insurance industry is facing a major shift as total loss claims reach record levels. According to CCC Intelligent Solutions’ Crash Course reporting, total loss frequency climbed to 23.1 percent of all claims in…

8 Maintenance Jobs You Can Do Without Losing Warranty Coverage

A pair of hands holds a dirty car cabin air filter inside a vehicle

Keeping your vehicle maintained does not automatically mean losing warranty protection. Many owners worry that routine services must be completed only at a dealership, yet federal rules provide important protections for consumers. The Magnuson-Moss Warranty…

What Your Car’s System Tells the Dealer Every Time You Get It Serviced?

Technician uses a diagnostic tablet computer mounted on a car steering wheel

Modern vehicles collect and share information every time they are driven, serviced, or connected to a manufacturer network. OEM telematics systems allow car companies and dealerships to access important vehicle data, helping technicians understand maintenance…